Terms of Service

What you agree to when you create an account, buy credits and verify a list with Bounce Barrier.

On this page

Last updated September 25, 2026

The service

Bounce Barrier verifies email addresses. You can check a single address, upload a list, and download the results. By creating an account or using the service you agree to these terms.

The service is operated by Marketiff Ltd, a company registered in England and Wales under company number 16916428, with its registered office at 17 Green Lanes, London N16 9BS, United Kingdom.

Accounts

You need an account with a valid email address to use the service. You are responsible for keeping your credentials secure and for all activity under your account. You must be authorized to act for the organization you sign up with.

Credits and payments

Verification runs on prepaid credits. Credits are consumed per verified address, and results we cannot determine (returned as unknown) are not charged. Payments are processed by Stripe. Purchased credits do not expire. If a payment is refunded in full, the credits from that purchase are removed from your balance.

Prices and taxes

Prices are shown in US dollars on the pricing page and are the prices that apply at the moment you buy. We may change them at any time, and a change never affects credits that are already in your balance.

Unless we are required to collect it from you, any tax or duty that applies where you are established is your responsibility. If you buy as a business, give us your company details at checkout so the invoice is issued correctly.

Refunds and cancellation

Credits are delivered to your balance as soon as a payment succeeds. If you buy as a consumer rather than for a business, you are asking us to start delivery immediately and you accept that the statutory fourteen day right to withdraw ends once the credits are in your balance.

There is nothing to cancel, because there is no subscription. You can stop buying at any time and whatever is left in your balance stays there. If something goes wrong on our side, write to us and we will make it right.

Acceptable use

The service exists to clean lists you already have the right to contact. You may not use it to validate harvested, purchased, or scraped address lists for spam, to discover addresses you have no relationship with, or in any way that breaks applicable law, including anti-spam and data protection law. We may suspend accounts that abuse the service or degrade it for others.

Your data

The lists you upload remain yours. We process them only to produce verification results for you, as described in our Privacy Policy. We never sell your lists, share them with third parties for their own use, or send mail to the addresses in them.

Accuracy

Email verification is probabilistic by nature. Some mail servers accept every address, and some large providers do not reveal whether a mailbox exists. We report these cases as catch-all or unknown rather than guessing. We do not guarantee that every address marked valid will accept mail, or that every bounce is prevented.

Availability and liability

We work to keep the service available and fast, but it is provided as is, without warranties of any kind. To the maximum extent permitted by law, our total liability for any claim related to the service is limited to the amount you paid us in the twelve months before the claim.

Termination

You can stop using the service and ask us to delete your account at any time. We may suspend or terminate accounts that violate these terms. The section on your data survives termination until your data is deleted.

Governing law

These terms and any dispute arising from them are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction. If you are a consumer, this does not take away the protection of the mandatory laws of the country you live in.

Changes

We may update these terms as the service evolves. Material changes will be announced on this page with a new date. Continued use after a change means you accept the updated terms.

Contact

Questions about these terms: [email protected]

Marketiff Ltd, 17 Green Lanes, London N16 9BS, United Kingdom. Company number 16916428. Telephone +44 7520 65 2025.

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